Enroll Using a Token

If you have received a token from your practice, follow the instructions in this section to complete the enrollment.

1. On the logon page, click Create Account.

   The Terms and Conditions page opens.

2. Read the terms and conditions and click I Accept.

   The New to Patient Portal page opens.

3. Click I have an enrollment token.

   The Token details page opens.

4. On the Token details page, under Enter token details, do the following:
   1. Type the token number that you have received from your practice.
   2. Type your date of birth in mm/dd/yyyy format.
   3. Type your last name.
   4. Type your email address. Adding an email address will help you to reset your password or recover your account when required. This email address is considered as your account email address. If you add your email address, then after the enrollment completion, you will receive an email notification states that you have completed the NextGen Enterprise Patient Portal enrollment process successfully. Open the email and verify your email address.

      Note: If you do not wish to provide your email address, select I do not wish to provide an email address. Then the Email address field will not be available.

5. Click Next.

   Note: If your email address is already associated with an existing account, you will be redirected to the Account credentials page. If you see a message that says your email address is already associated with another account, probably you already have a NextGen Enterprise Patient Portal account using the same email address. You can either add or append the practice to your existing account or you can type a new email address to create a new account. For more information, see the When Your Email Address is Associated with an Existing Account section.

   The Account options page opens.

6. On the Account options page, do one of the following:
   • If you are new to NextGen Enterprise Patient Portal, click Sign up for a new account.
   • If you have already enrolled in NextGen Enterprise Patient Portal and you want to add another practice to your existing account, click Add to an existing account.